The rapidity with which this update has been made confirms the high degree of responsibility on this market. Unlike other markets, the uk market is a mature one. There is a high level of digital education. Fans have a digital experience and are ready to compare various services and offers.
I have noticed that it is aimed at forming a community that can offer free technical support. This attitude in a new market has advantages and disadvantages. The main disadvantage is that the support can be of low quality. A person experiencing problems with a Xiaomi smartphone and receiving support from another person who has no experience can get a wrong opinion about the product. It is true that he takes a risk when calling a person who is not an official Xiaomi representative, but it is a discussion on an official communication channel.
I will carefully watch the pace at which the development of the online community will be supported by the development of an offline network of stores.